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Frequently Asked Questions

Order

How do I place my order?

When will my order arrive?

How do I Track my Order?

What are my order form options?

What if I get an error when placing an order?

Did you receive my Internet order?

What is your delivery information?

Security

Is my online transaction secure?

Is my personal information safe with you?

Payment

In what currency are your prices?

Do I pay duty on shipments from Canada?

Product

How do I choose the right filter?

How do I know when to change my Everpure filter?

Everpure filter has some marks on the outer surface. What does this indicate?

What if the cartridge leaks after installation?

What if the filtered water appears cloudy after a new cartridge is installed?

What if my filter cartridge slows down earlier than normal?

How do I know when to replace my filter?

What do Everpure filters work?

What is unique about Everpure filters?

Return

What if I am not 100% satisfied?

Contact

How do I contact you?

Other

What is your privacy statement?