Not really. If you go to the top right hand corner of any page, you will see three cute little icons; a small magnifying glass, a wee person and a shopping bag.
If you click on the magnifying glass, a search box opens up. Type in here what you are looking for, such as H300, H104, or type in the part number, or type in the application, such as 'ice'. A list of options drop down for your consideration.
Shopping online at efilters.net is convenient, easy and secure. Follow the steps below to place your order online.
Browse through our product pages and select an item you would like to purchase. Add the item to your shopping cart by clicking the "BUY NOW" or "ADD TO CART" button. You will be taken to the SHOPPING CART page where you will be given an opportunity to make changes, continue shopping or process your order.
If you decide to "CONTINUE SHOPPING", you will be returned to the previous product page. You may add another item from any other page, or you may review and complete your order by clicking the "CHECKOUT" button located in the left side on any page in our site.
After clicking the "PROCESS ORDER" button, complete the Shipping and Billing forms. Shortly after placing your order, you will receive an e-mail detailing your order information. You will also receive a Confirmation Number which you can use to track your order.
We hope you enjoy your online shopping experience with efilters.net. Please give us a review no matter what your experience. Your input is important to us and gratefully accepted. We will act on your feedback!
All orders within the Continental U.S.A. are shipped via UPS Ground. Our goal is to ship all orders, received by 2:30 PM EST, that day. Delivery times range from 3 days to 6 business days depending on your location.
As soon as your order is shipped, we will email you the UPS Tracking #.
You can track the status of your order from the UPS.Com website by using the tracking #. If your order has not been delivered by the anticipated arrival date, please contact us with your Order Confirmation Number and we will be happy to trace your package.
Error messages occur if you do not complete a required field or if you hit "ENTER" during the order. After reading the message, you will be returned to the last page. Fill in the missing information and try again. Please also consider using our live chat feature to get assistance from our team. We are at your service.
Upon placing your online order, a confirmation e-mail message will be sent to you showing the particulars of your order. It will include a confirmation number which you may print for your records. If you have not received such a confirmation, please contact us by email email@example.com, live chat or Toll Free #1-866-283-9919. Thank you.
1. You can click on the magnifying glass icon in the top right hand corner and type in what you are looking for. You can type in the name of the product (H300), the part number, (EV927072) or the application (Ice/coffee etc). If you type in a part number, please keep in mind our part numbers start with the letters EV, such as EV960100, but it is not imperative that you enter those first two letters. We also removed all hyphens from product descriptions, so you can type in H-300 or H300. Both entries will produce the same search results.
2. On the Home page, along the top banner you will see a collection of drop down menus to choose from. Ice, Coffee, Steam, Etc. The options are 'new systems' (if you are looking to buy a new filtration system), replacement cartridges, etc. Once you choose from this drop down list, the next screen shows all the options of products in that category, which you can scroll through. You will also see a banner that lists how many products are in that category, you will see a "filter" option to the left and a "sort" option to the right. These two filters provide you with other options to search by.
On Sept. 1st, 2018 we moved our site to a new platform, to provide you with better service and access. By creating a new customer account, you will now have unlimited access to all your previous orders. Our customer care team can look up orders placed prior to Sept. 2018. Please connect with us at firstname.lastname@example.org. We will be happy to assist you.
We at efilters.net understand your concerns about Internet security. We make every effort to protect your personal information, by employing a server, which supports industry-standard 128-bit SSL encryption. Here's how it works:
SSL encryption is active in all areas where customer information is requested. You can check to see that you have entered an SSL-active area by looking in the lower left-hand corner of your screen. If you see an unbroken key or a closed lock (depending on your browser), you will know that SSL technology is in place and ready to encrypt your information.
You can also check by looking at the URL line of your browser. When you are in an SSL-active area, the first letters of our website address will change from "http:" to "https:" (the 's' stands for 'secure').
When you place your order with us online, your information is transmitted across the Internet in an encrypted (scrambled) form, which is then decoded when it gets to us.
efilters.net is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. efilters.net collects information from our users at several different points on our website.
We request information from the user on our order form. Here a user must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes only. If we have trouble processing an order, this contact information is used to get in touch with the user.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use a credit card processing company to bill users for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
This web site may contain links to other sites. Please be aware that we at efilters.ca are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing". While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. If you have any questions about the security at our website, please contact us
We may send new customers a Thank-you email. Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Our users are given the opportunity to "opt-out" of having their information used for newsletter purposes. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at email@example.com. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Notification of Changes
If you are browsing for a new filter system for your home, we recommend the PBS400. This system is plumbed directly into your existing kitchen faucet, it has tremendous flow, great capacity, top NSF ratings for contaminant reduction including lead.
Click here for a catalog on drinking water systems
If you are looking for a system for a commercial application, please search for your application using our search tool, which is the small magnifying glass icon in the top right hand corner. You can type in your application, such as 'Ice" and our options will come up for you. We have also added all the applications to drop down menus at the top of the home page.
Please keep in mind that we have not finished loading in all the available Everpure options, as there are many, many products so please don't be discouraged if you don't find exactly what you are looking for. We have it we just haven't got it up onto the site just yet. It's a work in progress!
Three things affect filter life; local water quality, water pressure and consumption (i.e. volume of water through the filter). These are three variables that are 'site-specific' and vary for everyone.
If you have an Everpure water filter in your home, you will notice over time that the flow rate slows down. The quality of water is still as super as the day you changed the filter, but the speed of the water starts to slow down as the pores inside the filter get plugged with particles. You can choose to change the filter on a schedule, like once a year, or you can wait until the flow rate becomes inconveniently slow. It's your call.
On our residential systems, we supply an eleven (11) month countdown timer.
If you experience a small leak from the top of the cartridge, remove the cartridge (after shutting off the water) and first try some Teflon (plumbers) tape around the O-rings at the top of the cartridge before contacting us.
This is due to tiny air bubbles being trapped inside the filter. This will clear in a few days or few weeks depending on how much you use it, you have nothing to worry about. We're just filtering the air inside the filter!
Filter life is due to three variables; inlet water pressure, consumption and water quality. Three variables that are as unique as you. The water pressure you have in to your home or business may be consistent or it may vary, your consumption may be consistent or it may vary and for sure, the water quality will vary...so filter life will vary. That's life...the good news is that no matter what mother nature throws at you, no matter how dirty or bad the incoming water quality is...the quality coming out of the water filter will always be the same great quality throughout the life of the filter. That's what makes Everpure such a great product.
Having said all of that, nothing is perfect and from time to time, we do see the odd cartridge that provides shorter life than you are used too. Please do connect with us if this happens. We will replace this for you.
To ensure your Everpure filter cartridge continues to provide the highest quality water throughout the year, we recommend replacing it when water flow appears diminished or when the system’s “rated capacity” is reached. All Everpure systems and cartridges include a Timestrip filter monitor to remind you when it's time to replace the cartridge. Remember to buy only genuine Everpure replacement cartridges.
99.99% of the heads go with 99.99% of the cartridges...there are a few quirky exceptions but the lion's share are interchangeable; the that's the beauty of Everpure. Once you have the head, the world is your oyster...you can try all sorts of cartridges. As long as you have the room to accommodate the length of the cartridge, you're golden.
The quirky exceptions revolve around a line of products that fit into what is called a 'BW" head. On our site, the only products we carry that fit into a BW head are the Pro Series (1500, 2500, 3500).
Click here for our reference chart that lists the optional cartridges you can use based on what you have right now. This chart is for residential water filters.
We want you to be 100% happy with your efilters.net order and service and we guarantee your satisfaction. The Everpure Heads come with a five year warranty against factory defect, while the cartridges have a one year warranty against manufacturing defects. Purchase our products today risk-free.
If you wish to return your order within 7 days, you will receive a full product purchase refund only, less any shipping charges, customs fees, brokerage fees and taxes on those items that we incur on either the initial sale or the return shipment. The returned items must be unused, in their original condition and packaging. A 20% restocking fee may apply.
If you have a defective Product, please contact us via email, (firstname.lastname@example.org) describing the problem and provide the production code from the defective item (a small stamp on the label up near the top (ie. 2B3461). We may ask you to hold onto the defective item for six (6) weeks in case the manufacturer wants it returned to them.
We will contact you with a return goods authorization number (RGA#) and details for shipment to us.
Please include in your package:
- The returned item(s) in their original condition and packaging - Your Name, address and telephone number - The RGA # return authorization number
Please specify if you would like a refund or exchange.
There are a number of ways. We have Live Chat. There is a small icon in the bottom right hand corner. Please click on that to open up Live Chat. We have a 'contact' link here in the FAQ's. We also have another 'contact us' link at the bottom of every page, in the left hand corner. You can also send us an email at email@example.com or give us a shout at 1-866-283-9919. We look forward to hearing from you and being of service. Thank you.
Since 1933, Everpure has been a world leader in point-of-use water filtration solutions to the foodservice, vending, aviation and residential markets. Everpure is the standard that all other brands of filtration strive to emulate. A small cross section of the company we keep includes Starbuck's, McDonald's, The US Air Force and over 100 airlines around the world.
This same commercial grade quality is also available for drinking water applications for homes and offices.
- Reduction of lead to below the Federal Action Level of 15 parts per billion
- Filtration of cysts such as Giardia lamblia, Entamoeba histolytica and Cryptosporidium parvum
- Removal of Volatile Organic Chemicals (VOCs), including THMs
- Elimination of MTBE, a potentially cancer-causing contaminant
- Bacteriostats to combat the proliferation of bacteria within the cartridge
Everpure also offers a wide variety of technologies to choose from, depending on your needs. Their patented and exclusive precoat technology removes particles as small as 0.5 microns, that 1/50,000th of an inch and the new FC carbon block series provide incredible flow rates and capacities.
Didn’t find what you were looking for? Contact us.Contact
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