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Frequently Asked Questions

Order

How do I place my order?

When will my order arrive?

How do I Track my Order?

How secure is your site?

What if I get an error when placing an order?

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How are you shipping my order? What do I need to know to trace it?

How do I search for what I am looking for?

Security

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Payment

In what currency are your prices?

Do I pay duty on shipments from Canada?

Product

How do I choose the right filter?

How do I know when to change my Everpure filter?

Everpure filter has some marks on the outer surface. What does this indicate?

What if the cartridge leaks after installation?

What if the filtered water appears cloudy after a new cartridge is installed?

What if my filter cartridge slows down earlier than normal?

How do I know when to replace my filter?

What is unique about Everpure filters?

What cartridge fits into what head?

Return

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Contact

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Other

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